Graduation: After 3 years I left Bournemouth University.
The spoils of war... An upper class 2:1 BSc Software Engineering 🎉.
Fujitsu Services: Graduate Software Developer (Aug 2018 – Oct 2019)
- Delivered a React/TypeScript change management solution in an Agile environment, working with enterprise customers including HMRC.
REG Technologies: Software Engineer (Oct 2019 – Feb 2021)
- Developed RegTech microservices in .NET using TDD and asynchronous communication patterns.
- Maintained Azure CI/CD pipelines and supported Kubernetes-based infrastructure.
GoCardless: Software Engineer I → II → III (May 2021 – Oct 2023)
- SE III: Designed and launched GC Embed, a white‑label payments product now processing £12m+ in transaction value. Led delivery across backend, frontend, infrastructure, CI/CD, docs, and SDKs.
- SE II: Optimised onboarding flows, improving performance by up to 80%. Improved observability and contributed to MFA sign‑up and sign‑in flows.
- SE I: Migrated core payment APIs, maintained key platform endpoints, and contributed to frontend migration from Angular to React. Led the technical migration of payment flows serving 10s of millions in contract revenue.
Pactio: Software Engineer (Feb 2024 – Jul 2024)
- Built core features for a private equity platform, including a TSM tax modelling product.
- Supported product development during a key growth stage, including onboarding major clients such as PwC UK.
Beam: Aug 2024 – Present
Lead Product Engineer (Jan 2026 – Present)
- Conceived and launched the architecture of a 0–1 real-time interpretation product within two months to meet urgent customer demand.
- Built a custom speech-to-text, LLM interpretation, and text-to-speech pipeline enabling real-time conversations between social workers and service users without a shared language.
- Rolled the product out to 15+ local authorities, supporting thousands of conversations per week.
- Led on-site design partner sessions and pilot rollout training with customers.
- Defined product vision and roadmap in collaboration with stakeholders.
- Established department-wide standards for AI usage through internal tooling, documentation, and enablement.
- Created & led department-wide quarterly "Make It Magic Day," delivering 90+ production UX improvements per day.
Senior Product Engineer (Aug 2024 – Jan 2026)
- Scaled core AI Scribe usage 30x, from 8,000 to 250,000 recordings per month.
- Designed, built, and launched Magic Reports, reducing social work report creation time by 50%, from weeks to hours.
- Revamped monitoring and observability, reducing externally detected incidents by 65% and improving time-to-detection to 5–10 minutes.
- Re-architected the backend platform to support faster experimentation and delivery of new products.
- Led a frontend rewrite from Rails Phlex UI to a modern React and shadcn-based design system.
- Led discovery and MVP delivery for a greenfield AI-powered chronologies product across product, engineering, and user research.
